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The Board of Directors

Headshot of Susan M. DuncanSusan M. Duncan, R.N., Designer has more than thirty-five years of hands-on consulting experience in virtually all facets of inclusive design and construction. She is the founder and principal of The ABCs of Accessibility® Inc., established in 1978, dedicated to providing universal and accessible design consulting services to support the unique goals and needs of residential, public, and private sector clients. Ms. Duncan combined her extraordinary depth of experiences as a Registered Nurse and designer to assist thousands of individuals build and modify homes to meet the overarching goals of creating options, independence and improving quality of life. She is an experienced project manager who can both evaluate and advise public and private sector clients on a broad range of compliance issues, including the Americans with Disabilities Act (ADA), physical barriers in buildings and sites. Projects have ranged from new hotels, transit systems, multi-family housing, to modified and custom homes spanning the globe from Alaska to Saudi Arabia and the United Kingdom. Currently, Susan is a course instructor on Ethics of Home Modifications for the University of Southern California (USC) online Executive Certificate in Home Modification Program. Also, Ms. Duncan taught a required course she developed, 'Universal Design in Housing' for the Interior Design program for Seattle Pacific University, Seattle, WA. Susan is an executive producer of an award winning educational video series on accessible design and construction for living environments. Susan has also invented and patented the Visualizer® Set, a space planning design tool, which is specifically intended to reflect movements of people using a wheelchair and similar mobility equipment.

Headshot of Charlotte WadeCharlotte Wade graduated from the University of Arizona in 1983 with a Master of Science in Interior Design followed by a Graduate Certification in Gerontology in 1986. Her undergraduate work at Abilene Christian University was in Speech Pathology. Her career has been focused on Universal Design, architectural accessibility, and enforcement of fair housing laws. She has worked as a consultant at the American Institute of Architects Foundation on design for aging; at DIRECT Center for Independent Living in Tucson where she ran a home modification program; as Executive Director of the Southern Arizona Housing Center, a private fair housing enforcement agency in Tucson, AZ; as Fair Housing Coordinator for Montgomery County MD Human Relations Commission; as Director of the National Center for Senior Housing Research at NAHB Research Center; and as an educator for the Alzheimer's Association of Northern Virginia. She has been an avid advocate, speaker, writer, and trainer and as a community volunteer in her areas of interest. Activities have included serving on the Rules Committee for the Arizonians with Disabilities Architectural Accessibility Guidelines (ADAAG), membership on the Metropolitan Affordable Housing Commission for Pima County, AZ; and serving as lead writer for the first edition of the curriculum for the Certified Aging in Place Specialists (CAPS) training for NAHB in addition to developing other curriculums; and serving on the Falls Prevention Task Force for the National Council on Aging. Wade was recognized in 2004 by the U of A Norton School of Family and Consumer Sciences Alumni Council with the Professional Achievement Award for significant contributions to the well-being of families and consumers. She continues with her volunteer and advocacy activities in her new hometown of Asheville, NC.

Headshot of Sandra Mitterling SchilderSandra Mitterling Schilder primarily practices in insurance defense and general commercial litigation. She has worked on hundreds of construction litigation cases, including commercial, residential and multi-party disputes. The bulk of her practice is focused on defending design professionals such as architects and engineers of all disciplines (i.e. mechanical, geotechnical, structural and civil) in construction cases. In addition to representing the interests of these professions, Sandy also handles complaints before state licensing boards for architects and engineers as well as other licensed professionals. She provides litigation defense for corporate clients in other matters including employment, minor personal injuries and contract disputes. In her employment practice, she works with corporate and nonprofit clients to ensure understanding of and compliance with state and federal regulations, and she is involved in establishing good company policies and preparation of employee handbooks which help avoid misunderstandings and litigation. Sandy also works with clients defending EEOC, DOL and legal action related to employment. Sandy is experienced as both a plaintiff and defense attorney.

Headshot of Tonya McCoyTonya McCoy is a leading authority in both the Aging in Place and real estate industries. For over two decades, Tonya has been lending her expertise in strategic planning, real estate and residential design/construction, budget and forecasting, contract negotiations, and legal compliance. She is a strategic-minded professional with 20+ years of experience in successfully addressing the needs of consumers who require home modifications including those who wish to "age in place." Tonya supports a majority of Americans who want to continue living in a familiar environment throughout their maturing years. With her knowledge in real estate and residential design/construction, she assists in making home modifications for her clients so that they may live in their homes safely, independently, and comfortably - regardless of their age or ability. Tonya provides strategic leadership as the President and CEO of Accessibility Design Solutions, LLC (ADS). ADS is a company that specializes in senior-friendly home assessments and commercial audits for people who desire to age in their community. Tonya completed her Bachelor of Science degree in Business Administration from Mount Olive College. She is a licensed Real Estate Broker and General Contractor. Tonya passed the rigorous National General Contractors Exam which gives her the ability to work as a General Contractor in 11 states and the Virgin Islands. Tonya earned her Executive Certificate for Home Modifications from the prestigious University of Southern California and is a Certified Aging in Place Specialist.

Headshot of R Garman Troup Jr.R Garman Troup Jr. graduated with B.S. in Engineering Operations from NC State University and worked for 30 years as the Director of the Housing and Home Repair Department of Resources for Seniors, Inc. Garman acted as Weatherization Assistance Program (WAP) Program Director for 10 years and served on the WAP Conference Planning Committee for three years. During his tenure and in conjunction with the City of Raleigh's Community Development Program, he also developed an emergency repair program to provide needed repairs for their clients to preserve the homes and eliminate hazards; Administrator for past Housing Preservation Grants through Rural Economic and Community Development and URP Grant through the NC Housing Finance Agency. Garman also has experience working as a Home Repair Specialist by remodeling and repairing homes for low economy elderly Wake County residents, as well as providing access such as ramping and bath renovation, roof repair, minor plumbing, carpentry repairs of all kinds.

Kyle Gray became the Director of Development for the Department of Allied Health Science (AHS) at UNC Chapel Hill's School of Medicine in 2006 with a background in higher education fund-raising, communications, and research administration. Previously, he served as the Assistant Dean for Development and Communications at UNC-Chapel Hill's School of Government from 2001-2005, where he launched and managed the Friends of the Institute of Government Program to increase public and private financial support for the school. Prior to coming to North Carolina, Gray served as a career specialist and job developer for the Boston Private Industry Council at Boston Latin School and as a senior program instructor for the Close-Up Foundation in Washington, DC. Gray has a master's degree in public administration from the University of North Carolina at Chapel Hill and a bachelor of arts in political science with a minor in urban studies from The Colorado College in Colorado Springs, CO.

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